Hatch Enterprise Privacy Policy

Hatch Enterprise Privacy Policy 08th June 2021

hatchenterprise.org,  beyondgoodbusiness.co.uk, femalefounders.hatchenterprise.org,  impact.hatchenterprise.org, femalefounders.london,  catchxhatch.hatchenterprise.org

Our commitment

Hatch Enterprise understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our websites and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

Your personal data.

We use your personal details to understand your needs and provide you with a better service for the reasons shown below:

  • To see if our programmes are a good fit for you
  • To see whether or not you are eligible for our bursary
  • For internal record keeping
  • To improve our events and services
  • To share new opportunities such as promotional emails about news, events, or other information which we think you may find interesting using the email address/phone number which you have provided
  • From time to time, we may also use your information to contact you to find measure the impact our services have had on your business
  • We may use your name, personal/business description and photo on our website to show that you are part of our community
  • We may use your name, personal/business description and photo for promotional purposes

Hatch Enterprise’s programmes and services are not directed to children under thirteen years of age and we do not knowingly collect personal information from children under thirteen. If we discover that a child under thirteen has provided us with personal information, we will promptly delete such personal information from our systems.

What data we use

If you sign up for our newsletter we will use your name and email in order to send you our newsletters.

If you contact us using our forms or apply for our programmes/events:

Form field nameWhy we need it
Date of BirthSome of our services are aimed specifically at certain age groups, we need to know your age so we can see if you are eligible for support.  We also collect this data so we can get an idea of the age range of applicants apply for our programmes so we can better match our services with our users and to provide analytical data for our reports.
Address/ Borough/ PostcodeSome of our services are aimed specifically at entrepreneurs that live in certain areas, we need to know your address so we can see if you are eligible for support. We also collect this data so we can get an idea of where applicants who apply for our programmes are based, so we can better match our services with our users, to contact user regarding our services and to provide analytical data for our reports.
Business DescriptionSome of our funding is aimed specifically at entrepreneurs that operate in certain sectors, we need to know what your business does so we can see if you are eligible for support and if you are a good fit for our programmes. We also collect this data so we can get an idea of what type of business our users own, so we can better match our services with our users and to provide analytical data for our reports.
Mobile/ EmailTo contact our users in regards to our services.
GenderSome of our programmes are targeted at women. We need to know your gender to see if you are applicable, so we can better match our services with our users and to provide analytical data for our reports.
How did you discover usWe use this information for marketing purposes.

Website address (if exists)

Social Media Sites/Handles:

We use this information to promote your business on our website and on our network.

Company House Reg. No

Date Trading Commenced

Sector of Business

No. of other Directors in the Business

No. of  Employees

Company Turnover

How much investment have you received?

Interested in raising investment in the next 12-18 months?

Interested in a Capacity Building Grant?

We use this information to help us come to a decision on whether you are suitable for our programmes and to provide analytical data for our reports.

Employment status

Do you claim benefits of any kind?

Some of our funding is aimed specifically at entrepreneurs who are under-employed or receive benefits we need this information so we can see if you are eligible for support and to provide analytical data for our reports.
What is your ethnic group?Some of our funding is aimed specifically at entrepreneurs who are from a Black, Asian or Middle Eastern background. We also use this information to track whether our programmes are reaching all parts of society and to provide analytical data for our reports.

Do you have a disability or a health condition as defined in the Disability Discrimination Act 1995?

Highest level of education

We use this information to track whether our programmes are reaching all parts of society and to provide analytical data for our reports.

Part of your IP address

We also collect some non-identifying information for analytic purposes

  • Web browser type and version
  • Operating system
  • The site that referred you to us, and the site you exit to
  • How long you spent on our website
  • Which pages you visited
  • Whether you’ve been to our website before

What we do with your data

  • Any information you enter into our application forms is transferred securely to our online data storage accounts which we use to keep track of our users. Your data will only be viewed by authorised Hatch employees and our funders (list available on request). We will not share your information with any other 3rd parties without first asking your consent.*
  • Any data entered into our newsletter form is transferred securely to our online data storage accounts which we use to keep track of our newsletters. Your data will only be viewed by authorised Hatch employees*. We will not share your information with any other 3rd parties without first asking your consent.
  • Any data entered into our contact form is transferred securely to our online data storage accounts. Your data will only be viewed by authorised Hatch employees*. We will not share your information with any other 3rd parties without first asking your consent.
  • Any information you enter to join our events is transferred securely to our online data storage accounts which we use to keep track of ticket sales. Your data will only be viewed by authorised Hatch employees*. We will not share your information with any other 3rd parties without first asking your consent.

*Information sent to us which are handled by 3rd parties such as salesforce or mailchimp can be viewable by staff members of those organisations if we authorise their access, this will only be done if Hatch requires administrative support using the service. We will not share your information with any other 3rd parties without first asking your consent.)

Other than the 3rd parties mentioned above we will not sell, distribute or lease your personal information to anyone else unless we have your permission or are required by law to do so.

Where we store your data

Some or all of your data may be stored or transferred outside of the European Economic Area (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). If we do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between us and any third parties we engage and the use of the EU-approved Model Contractual Arrangements.

How long we retain your data

Any emails you send to us or stored indefinitely. All data entered into our forms (newsletter, contact or application form) are kept for upto 7 years from the last time we were in contact with you. If you have been through our entrepreneur programme any details about you or your business added to our website are stored indefinitely. If you join any of our memberships your details will be removed from our website once you have informed us you have left and will be deleted from our internal systems 7 years after you have left unless you request otherwise.

Basis for processing

We process your data under the legitimate interest basis, in conducting our work offering training and events in furtherance of our charitable objectives – except for sensitive personal data, which we process on the basis of consent. You do not have to supply us with sensitive personal data (for instance about ethnicity or disability status). Since securing funding for our organisation often requires us to report on sensitive personal data, if you do not supply this information we cannot offer you a bursary on our programmes and will instead charge you at the listed price. We will also not be able to admit you on any programmes that have an entry requirement related to sensitive personal information (such as training programmes specifically for entrepreneurs from BAME backgrounds)

How to get your data

  • Please fill out this letter and email it to info@hatchenterprise.org with your name and the email you used to use our services stating you would like all/part of your data. This will take upto 30 days to complete.

How to delete your data

  • Please email info@hatchenterprise.org with your name and the email you used to use our services stating you would like to delete all/part of your data. This will take upto 30 days to complete.

Security

Data security is of great importance to us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data we collect online.

Cookies

Our Site may place and access certain first party Cookies on your computer or device. These cookies are purely functional and no personal data will be transferred. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our websites may not work as intended if you do so.

You may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. We use third party Cookies on our websites for analytic and marketing purposes. These Cookies are not integral to the functioning of our websites.

  • Technical Cookies: These cookies are used to help the website function and improve our services. They contain no personal identifying information
Name of CookieProviderPurposeAppears on
_calendly_session, website_languageCalendlyRequired to provide the option to book a call with a programme manager via calendly. These cookies are only created when you book a call with us.hatchenterprise.org,
ebGAClientId, lux_uid, AMP_TOKEN, AS, G, SP, SP, __tld__, _biz_flagsA, _biz_nA, _biz_pendingA, _biz_uid, _eboga, _eboga_gid, ajs_anonymous_id, ajs_group_id, ajs_user_id, cm, csrftoken,EventbriteRequired sell tickets for our events through eventbrite.beyondgoodbusiness.co.uk
_AVESTA_ENVIRONMENTMailchimpWe use mailchimp for our newsletters. These cookies are only created when you sign up to one of our newsletters.All Websites
pum-3710Hatch EnterpriseTo stop our pop-up occurring too often55east.co.uk
svSession, hs, XSRF_TOKEN, TS01******* (where * is replaced with a random series of numbers and letters)WixWix uses these cookies, for security, to identify whether or not you’ve logged in, and to determine which version of the website to show you.impact.hatchenterprise.org
cookieconsent_status, cookieconsent_status_tech, cookieconsent_status_marketing, cookieconsent_status_analytics, msc_bar_ns_doneBeautiful Cookie Consent BannerTo save your cookie preferences after accepting the cookie banner.hatchenterprise.org
  • Non-Identifying Analytical cookies: These cookies are used to help us keep track of how many people use our website and how they use it. They contain no personal identifying information.
Name of CookieProviderPurposeAppears on
_ga, _gat, _gidGoogleThese cookies stores other randomly generated ids and campaign information about the userAll websites
_hjIncludedInSample, _hjid, _hjAbsoluteSessionInProgress, _hjIncludedinPageviewSample, _hjIncludedInSessionSample, _hjDonePolls, _hjFirstSeenHotjarThis cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings and pollshatchenterprise.org
_wpfuuidWPFormsTracks the user journey of visitors who fill in our forms.hatchenterprise.org
  • Analytical cookies: These cookies are used to help us keep track of how many people use our website and how they use it.
Name of CookieProviderPurposeAppears on
_gat_gtag_UA_#########_#, _ga, _gat, _gidGoogleThese cookies stores other ids and campaign information about the user. The version of these cookies that contain personal identifying information will only be deployed if the user gives us permission to do so.All websites
  • Advertising cookies: These cookie are used to help us promote our services through advertising networks.
Name of CookieProviderPurposeAppears on
fbpFacebookThis cookie stores other randomly generated ids and campaign information about the userAll websites

How to remove cookies

The option to delete cookies is from your browser usually under settings, history or security, for browser and social media specific instructions please see below:

Internet Explorer

Chrome

Firefox

Safari

Opera

Embedded content from other websites

Our websites may include embedded content (e.g. videos, images, forms, etc.). Embedded content from other websites may behave as if the visitor has visited the the website directly. Once you have interacted with these embedded scripts websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

Our websites may contain links to other websites not under our control. If you leave our websites using one of these links we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting sites not governed by this privacy statement. Please exercise caution and look at the privacy statement on the website in question.

Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Additional information

If you have any questions about how Hatch Enterprise uses your personal data, or you want to exercise your rights concerning your personal data, please contact us via info@hatchenterprise.org or write to Data Protection Queries, Hatch Enterprise, 53-63 East Street, SE17 2DJ.

Under the GDPR, you have:

  • The right to request access to, deletion of or correction of, your personal data held by Us
  • The right to complain to a supervisory authority
  • Be informed of what data processing is taking place
  • The right to restrict processing
  • The right to data portability
  • Object to processing of your personal data
  • Rights with respect to automated decision-making and profiling