Understanding the Impact on Mental Health for Gig Economy Workers

This guest post comes from Tania Diggory, a mental health and wellbeing expert and the founder of Calmer: accredited burnout prevention and mental health training for businesses. Having run three businesses before the age of 30, Tania founded Calmer in 2016. She is a valued member of the Hatch community, supporting many Hatch founders via 1:1 mentoring, providing hours of time and support to Hatch founders and graduates.

Calmer commissioned to launch project to understand the demands and impact on mental health for gig economy workers

Calmer, an award-winning training organisation empowering entrepreneurs, freelancers, and business teams to prevent burnout and nurture good mental health, has been commissioned to identify how best to support London’s gig economy workers. After extensive research into the issues, they have launched a survey for gig workers to have their say up until 20th November, and following this will host a free webinar, open to gig workers, entrepreneurs, and businesses who are dedicated to supporting the wellbeing of those in the gig economy.

“We are delighted to have been commissioned to support Londoners who are reliant upon virtual platforms for their work.” said Tania Diggory, Founder & Director of Calmer. “This issue uniquely — though not exclusively — touches on large urban communities that rely on shift, support and delivery services, without acknowledging the workers providing these services. These are often physically demanding jobs with workers either riding bikes or standing on their feet for hours, adding bodily stress to other stresses more common to London workers.”

The gig economy can be defined “as a way of working based on people having temporary jobs or doing separate pieces of work, each paid separately, rather than working for an employer”. Increasingly it refers to people who trade their time and skills through online platforms (websites or apps), providing a service to a third party as a form of paid employment (CIPD, 2023).

Gig workers are a fundamental part of how London works. From delivery drivers and riders, to carers and desk based gig workers, over 20% of London’s population now do some form of gig work. It’s an ever-evolving and expanding market. “There are a range of prevalent issues faced by gig economy professionals on a daily basis, including but not limited to uneven work patterns, job insecurity, working anti-social hours, irregular or low pay, and loneliness,” continues Tania Diggory. “This project aims to highlight and address these issues, with the hope of sparking a wider conversation in the working world about strengthening the rights and support for gig economy workers.”

Calmer are asking anyone working full or part-time through platform/app-based work within London and the Greater London area for their opinion and feedback on their mental wellbeing through their survey of 12 questions, which will take approximately 3 minutes to complete. All feedback will help them to help you and your community feel more supported with your mental wellbeing.

This webinar is dedicated to unpacking the benefits and the challenges associated with gig economy work, as well as identifying the vital support needed to ensure mentally healthy, supportive and safe working conditions. Primarily, the aim is to address common mental health challenges faced by gig economy workers, and provide practical strategies and resources to improve their wellbeing, specific to their needs and working situation.

This webinar, led by burnout-prevention expert Tania Diggory at Calmer, will:
• Identify the latest research and evidence highlighting current working conditions within the gig economy, including case studies and real-life experiences.
• Explore what support is available and identify gaps where further support is needed.
• Provide a suite of burnout-prevention strategies and self-care modalities to support the mental wellbeing of gig workers, as well as a range of helpful, accessible resources.

This session is open to gig workers, entrepreneurs, and business teams who are dedicated to developing research and support for gig economy workers.

Calmer is an award-winning training organisation that empowers entrepreneurs, freelancers, and business teams to nurture good mental health and wellbeing through workplace training, digital products, and events. We believe that a happy mind makes for a happy business, and promote the message of good mental health
in all that we do.

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